Warranty & Returns

Warranty
All EMEET commercial kitchen appliances come with a 2-year limited warranty covering manufacturing defects.
During the warranty period, we provide free technical support, replacement parts (excluding consumables), and guidance for repair.

⚙️ What’s Covered: Electrical components, heating elements, and structural defects.
?️ What’s Not Covered: Damage caused by misuse, improper installation, or normal wear and tear.

 

Returns
We accept returns within 20 days of delivery under the following conditions:

  • Products must be unused and in resalable condition.
  • All original packaging, accessories, and manuals must be included.
  • Return shipping cost is the buyer’s responsibilityunless the return is due to product defect or our fault.

Please contact us before returning any item to receive return authorization and instructions.

Note: Customized or OEM products are not eligible for return unless they have quality issues.

    

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